Effective Date: August 16, 2026
Welcome to PoppyseedLA! We are so thrilled to have you shop with us. By accessing or using our website, browsing our products, or placing an order with PoppyseedLA, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
If you have any questions about these Terms or an item you are interested in purchasing, please contact us at [email protected] before placing your order.
PoppyseedLA offers a carefully curated mix of brand-new merchandise, vintage pieces, pre-owned designer goods, electronics, toys, trading cards, collectibles, and other unique items.
Because our inventory includes items with different ages, histories, and conditions, not every item will be in brand-new or perfect condition.
Brand-new items are generally unused and may include original tags, packaging, boxes, or accessories when stated in the product listing.
Unless specifically stated otherwise, the presence or absence of original packaging, tags, manuals, accessories, or other materials will be described in the individual listing.
Vintage and pre-owned merchandise may show reasonable signs of age, use, storage, or prior ownership.
Depending on the item, this may include:
We make reasonable efforts to photograph and describe noticeable imperfections in each listing.
Please carefully review the product description and photographs before purchasing.
Vintage and pre-owned electronics are tested to the best of our ability before being listed. Testing may be limited by the age, condition, availability of compatible equipment, or functionality of the item.
Unless otherwise stated in the listing, vintage and pre-owned electronics are sold in their disclosed condition and without any guarantee of future performance or continued functionality, to the maximum extent permitted by applicable law.
Older electronics may contain components, batteries, connectors, software, or other technology that may be outdated, degraded, difficult to replace, or incompatible with modern equipment.
Do not use any electronic product that appears damaged, unsafe, overheating, leaking, or otherwise hazardous.
The condition and value of collectibles can be subjective.
For trading cards, toys, figures, memorabilia, and other collectibles, please carefully examine all available photographs and descriptions, including corners, edges, surfaces, packaging, labels, accessories, and other visible characteristics.
Unless otherwise stated, photographs are considered part of the product description.
We make every reasonable effort to provide accurate product descriptions, measurements, photographs, condition information, and other details.
However, vintage, handmade, collectible, and pre-owned products may have characteristics that are difficult to capture completely in photographs or descriptions.
Colors may also appear slightly different depending on your monitor, phone, tablet, browser, lighting conditions, or display settings.
Minor typographical, photographic, measurement, inventory, or descriptive errors may occasionally occur.
If an important specification or condition detail is unclear to you, please contact us before purchasing. We are happy to answer questions when information is available.
Except where otherwise required by applicable law, vintage, pre-owned, used, collectible, and other items specifically identified as being sold "as-is" are sold in the condition disclosed in the applicable product listing.
"As-is" means that you are purchasing the item based on the condition, photographs, descriptions, and information provided at the time of purchase.
The "as-is" nature of an item does not eliminate any rights or protections that cannot legally be waived under applicable law.
We make reasonable efforts to accurately identify and describe branded, designer, collectible, and other specialty merchandise.
Where appropriate, we may use available documentation, markings, construction details, provenance, research, comparison, or other information to evaluate an item's authenticity.
Unless a listing expressly provides a specific authenticity guarantee, descriptions regarding brand, era, attribution, or authenticity are based on the information reasonably available to us.
If you have questions regarding authenticity or provenance, please contact us before purchasing.
We make every effort to ensure that product prices, descriptions, photographs, and availability are accurate.
However, errors may occasionally occur.
If we discover a significant pricing, inventory, description, or availability error after you place an order, we reserve the right, to the extent permitted by applicable law, to cancel the affected order and issue a full refund of any amount you paid for the affected item.
We may also correct errors or update product information at any time.
Submitting an order through our website constitutes an offer to purchase the selected item.
An order confirmation or payment authorization does not necessarily mean that your order has been finally accepted.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in circumstances involving:
If we cancel an order after payment has been processed, we will refund the amount paid for the affected order or item.
Payment must be successfully received before an order is shipped unless otherwise agreed by PoppyseedLA.
We may use third-party payment processors to process transactions. Your payment information may be handled directly by those providers according to their respective privacy policies and terms.
PoppyseedLA does not intentionally retain complete payment-card information when it is processed by a third-party payment provider.
We make reasonable efforts to process and ship orders within the timeframe stated on our website or in your order confirmation.
Shipping times are estimates and are not guaranteed unless expressly stated otherwise.
Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control, including:
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.
If tracking information indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, building management, and the applicable carrier. We will make reasonable efforts to assist with carrier-related issues, but we cannot guarantee replacement or reimbursement for packages that have been confirmed as delivered.
If your package arrives visibly damaged, please document the condition of the package and item with photographs as soon as reasonably possible.
Contact us promptly at [email protected] so we can determine the appropriate next steps.
Where appropriate, we may request photographs, packaging materials, shipping labels, or other information needed to investigate a shipping claim.
We understand that circumstances can change.
Order cancellation requests may be accepted only if the order has not yet shipped.
Once an order has shipped, it generally cannot be canceled and will be subject to our applicable return policy, if any.
To request a cancellation, contact us as soon as possible at [email protected] and include your order information.
Because much of our inventory consists of unique vintage, pre-owned, collectible, and one-of-a-kind items, all sales are final unless otherwise required by applicable law or expressly stated in the individual listing.
We generally do not accept returns based solely on:
If you believe an item was materially misrepresented, arrived significantly different from its listing, or there is another issue that may require resolution under applicable law, please contact us promptly at [email protected].
Nothing in this section is intended to limit any rights you may have under applicable consumer-protection laws.
For vintage, collectible, electronic, or mechanical items, customers should use appropriate care and, when necessary, qualified professionals for inspection, repair, installation, or modification.
PoppyseedLA is not responsible for damage caused by unauthorized modifications, improper installation, misuse, alterations, repairs, or failure to follow applicable manufacturer or safety instructions, to the maximum extent permitted by applicable law.
Certain products sold by PoppyseedLA may be old, delicate, collectible, electrical, mechanical, or made from materials that have naturally changed over time.
By purchasing an item, you acknowledge that you are responsible for using reasonable care and following applicable safety instructions.
Potential risks may include, depending on the product:
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
To the maximum extent permitted by applicable law, PoppyseedLA and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to your purchase or use of a product or your use of our website.
To the maximum extent permitted by applicable law, PoppyseedLA's total liability relating to a specific purchase will not exceed the amount actually paid to PoppyseedLA for the specific item giving rise to the claim.
This limitation does not apply to liability that cannot legally be limited or excluded under applicable law.
You agree to use the PoppyseedLA website only for lawful purposes.
You may not use the website to:
We reserve the right to restrict or terminate access to our website when reasonably necessary to protect PoppyseedLA, our customers, or our systems.
Unless otherwise stated, all content appearing on the PoppyseedLA website is owned by or licensed to PoppyseedLA.
This includes, but is not limited to:
You may not reproduce, modify, distribute, publish, sell, commercially exploit, or otherwise use our original content without our prior written permission.
Nothing in these Terms transfers ownership of our intellectual property to you.
Our website may contain links to or integrations with third-party websites, platforms, payment processors, shipping services, social-media platforms, or other services.
Those third parties operate independently from PoppyseedLA and may have their own terms and privacy policies.
PoppyseedLA is not responsible for the content, security, availability, policies, or practices of third-party websites or services, except as otherwise required by applicable law.
We respect your privacy.
Personal information provided to us in connection with an order, including your name, shipping address, email address, and other information, will be handled in accordance with our Privacy Policy and applicable law.
We do not sell your personal information.
Certain information may need to be shared with service providers, payment processors, shipping carriers, technology providers, or other parties when reasonably necessary to operate our business, process transactions, fulfill orders, prevent fraud, comply with legal obligations, or provide requested services.
For more information about how we collect and use information, please review our Privacy Policy.
We want everyone to be able to shop with PoppyseedLA.
If you experience difficulty accessing any portion of our website or need assistance with a product listing or purchasing process, please contact us at [email protected].
We will make reasonable efforts to assist you and improve accessibility where possible.
PoppyseedLA will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fires, power outages, internet or technology failures, labor disruptions, transportation interruptions, government actions, civil emergencies, or other unforeseen events.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent that applicable federal or other mandatory laws provide otherwise.
Any dispute will be handled in accordance with applicable California and federal law.
Nothing in these Terms is intended to prevent a customer from exercising rights or remedies that cannot legally be waived.
We may update these Terms & Conditions from time to time.
When we make changes, we will post the revised version on this page and update the effective date above.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
For purchases made before an updated version becomes effective, the Terms applicable at the time of purchase will generally govern that transaction, subject to applicable law.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
These Terms, together with any applicable policies referenced on our website and the specific terms presented to you at the time of purchase, constitute the agreement between you and PoppyseedLA regarding your use of our website and purchase of our products, except where otherwise required by applicable law.
If you have questions about these Terms & Conditions, a product, an order, shipping, or any of our policies, please contact our customer care team:
PoppyseedLA
Email: [email protected]
We are always happy to help whenever we can.
Thank you for shopping with PoppyseedLA and supporting our small business!